SD Worx Payroll Solutions for SMEs in Ireland: Your Complete Q&A

For the first time, SD Worx, formerly Intelligo is extending payroll services to small and medium enterprises (SMEs) across all industries. Historically, SD Worx, formerly Intelligo, focused on serving medium and large enterprises with over 250 employees, but this criterion has now been lifted, with investment across crucial areas of the business to support this expansion into the SME sector. 

We put together this handy Q&A to answer your questions about our foray into SMEs, and how SD Worx, formerly Intelligo, is poised to support your business. 

A: For the first time in the history of SD Worx, formerly Intelligo in Ireland, our payroll services are now available to small and medium enterprises across all industries. Historically, SD Worx, formerly Intelligo, worked to service only medium and large enterprises of over 250 employees, but this criterion has just been lifted, with 3 million euros being invested in across technology, services, and people within SD Worx Ireland over the next five years. With our payroll service tailored for SMEs, there’s never been a better time to see how SD Worx can serve your business as it grows. 

Related Press Release: SD Worx invests €3M to expand payroll services to SMEs in Ireland

A: There are several factors that have driven the demand for payroll services across SMEs, including gender pay gap reporting, statutory sick pay, and auto-enrolement for pensions. The regulations around gender pay reporting require increased payroll visibility and accuracy and apply to SMEs with over 150 employees for the first time this year, and those with more than 50 employees in 2025. Meanwhile, legislation relating to statutory sick pay and upcoming auto-enrolment for pensions brings additional

A:  In addition to these challenges, according to SD Worx’s Payroll Proficiency in Ireland report, the movement of personnel within organisations, such as joiners or leavers, is making payroll handling more difficult for a quarter (25%) of businesses in Ireland. Meanwhile, the administration of employee presence and absence (cited by 56%) was ranked as the process that complicates payroll the most. Data collection and access to, or integration of, data sources was also signalled as a challenge by 51% of organisations.

A: It is estimated that within five years, 20% of the business of SD Worx, formerly Intelligo, will come from SMEs. This new investment covers the establishment of a dedicated team to support SMEs in Ireland, customisation of operational design, and technology upgrades. With these enhanced capabilities, within the next 12 months, the company expects to grow its customer base by up to 50 SMEs in sectors such as retail, hospitality, and construction, as well as customers in financial and professional services.

A: SMEs will benefit from reduced administrative burdens, improved compliance with regulations, and enhanced data security. Our service ensures that businesses never miss a pay date or Revenue submission, providing peace of mind and allowing them to focus on core business activities. This support is crucial amid rising regulatory pressures and competition for top talent. 

A: Unlike many existing solutions, SD Worx’s managed payroll service is built on highly secure MegaPay software, with all data securely hosted in Ireland. Our service is updated in line with the latest legislation, ensuring compliance. 

A: SD Worx aims to capture 20% of its business from the SME sector within five years, with projected revenue growth of 60% per year from SMEs. We are committed to expanding our team and services to support this growth, creating 40 new jobs in Ireland over the next two years as part of our broader strategy. 

A: SMEs interested in our services can visit our website at www.sdworx.ie for more information or contact our team directly. We offer consultations to understand each business’s specific needs and provide tailored solutions to help them manage their payroll efficiently and compliantly.